Creating a just culture: the Ottawa Hospital's experience. | AHRQ Patient Safety Network

Creating a just culture: the Ottawa Hospital's experience. | AHRQ Patient Safety Network

• Commentary
 
• Published June 2019

Creating a just culture: the Ottawa Hospital's experience.

Forster AJ, Hamilton S, Hayes T, Légaré R. Healthc Manage Forum. 2019 Jun 25; [Epub ahead of print].

The just culture paradigm shifts the response to error from a retrospective focus on blame to the system that contributed to the incident. This commentary describes one hospital's strategic and operational approach to just culture development and the results of the initiative.

PubMed citationAvailable at

Related Resources

BOOK/REPORT

Patient Safety and the "Just Culture": A Primer for Health Care Executives.

Marx D. New York, NY: Columbia University; 2001.

MEETING/CONFERENCE › NORTH CAROLINA MEETING/CONFERENCE

Patient Safety Leadership Training & Certification Course.

Duke Center for Healthcare Safety and Quality. September 16–18, 2019; University Tower, Durham, NC.

BOOK/REPORT

Independent Review of Gross Negligence Manslaughter and Culpable Homicide.

Manchester, UK: General Medical Council; June 2019.

JOURNAL ARTICLE › STUDY

Just culture: it's more than policy.

Paradiso L, Sweeney N. Nurs Manag. 2019;50:38-45.

NEWSPAPER/MAGAZINE ARTICLE

Another round of the blame game: a paralyzing criminal indictment that recklessly "overrides" just culture.

ISMP Medication Safety Alert! Acute Care Edition. February 14, 2019;24.

View More