Scheduled System Outages Announcement

In preparation for the Program Year 2019 data submission the Open Payments system will be unavailable from Saturday January 11, 2020 – Tuesday January 28, 2020.

This outage coincides with enhancements which will enable a better user experience within the Open Payments system. The Open Payments team thanks you in advance for your cooperation and understanding.

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Questions – Contact Live Help Desk

Submit questions to the Help Desk via email at openpayments@cms.hhs.gov or by calling 1-855-326-8366, Monday through Friday, from 9:00 a.m. to 5:00 p.m. (ET), excluding Federal holidays.

The Help Desk refers media inquiries to CMS’ Press Office for response.