Palliative care

Hospital Integrates Census Management for Disaster Planning Into Operations, Leading to Better Capacity Management and Increased Throughput 8/31/2011

Inpatient capacity management strategies initially developed to accommodate the potential influx of patients during a natural or manmade disaster were adopted for everyday use by a capacity-constrained hospital, leading to earlier-in-the-day discharges, steady length of stay despite rising patient acuity, and a multimillion dollar financial return due to increased throughput, with no negative impact on quality or patient satisfaction.

Hospital-Based Palliative Care Program Adds Comprehensive Outpatient Services, Leading to Better Access and High Patient and Provider Satisfaction 8/31/2011

A medical center added outpatient palliative services, including symptom management and holistic emotional, psychosocial, and spiritual care, to its comprehensive inpatient palliative care services, leading to improved access and high levels of patient, family, and provider satisfaction.

Palliative Care Program Honors Parent Wishes and Provides Support, Generating Positive Feedback From Families Facing Loss of Baby 8/31/2011

A neonatal palliative care program supports and arranges needed services for families who experience the loss of a baby, generating very positive anecdotal feedback from those served.

Patient Advisers Participate in Hospital Councils, Committees, Staff Training, and Other Activities, Contributing to Improved Patient Satisfaction and Better Organizational Performance 8/31/2011

Current and former patients participate in hospital and department advisory councils, committees, peer support, staff training and education, and other activities related to patient-centered care, contributing to higher patient satisfaction and improved organizational performance.

Skilled Nursing Facility Uses Standardized Assessments, Palliative Care Consults, and Root-Cause Analysis to Reduce Readmissions and Improve Staff Morale 8/31/2011

A rehabilitation center's recuperative services unit uses a three-part protocol consisting of standardized assessments, palliative care consults and care plans, and root-cause analysis to reduce readmissions and improve staff morale.

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QualityTools

Hospice PEACE Project 8/31/2011

This Web site provides information and clinical tools from the PEACE (Prepare, Embrace, Attend, Communicate, and Empower) Project, which developed quality measures for hospice and palliative care organizations to assess quality of care and target areas for improvement.

Tools for Palliative Care Programs 8/31/2011

The Center to Advance Palliative Care (CAPC) provides health care professionals with the tools, training, and technical assistance necessary to start and sustain successful palliative care programs in hospitals and other health care settings.

2010 National Healthcare Disparities Report 3/30/2011

The purpose of the National Healthcare Disparities Report is to identify the differences or gaps through which some populations receive poor or worse care than others and to track how these gaps are changing over time.

2010 National Healthcare Quality Report 3/30/2011

The key function of the National Healthcare Quality Report (NHQR) is to summarize the state of health care quality for the nation and report on progress and opportunities for improving health care quality, as mandated by the U.S. Congress.

NHQRDRnet 11/10/2010

NHQRDRnet is an an interactive tool to explore data from the National Healthcare Quality Report (NHQR) and the National Healthcare Disparities Report (NHDR).

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