Register Now: May 20 AHRQ Health Care Innovations Exchange Webinar on Patient- and Family-Centered Care For Adults With Chronic Conditions
The AHRQ Health Care Innovations Exchange is hosting a webinar May 20 from 2:30 to 3:30 p.m. ET about practicing patient- and family-centered care to improve the quality of health care services patients receive. The Innovations Exchange is an online repository of information where health professionals and researchers can share, learn about and ultimately adopt evidence-based practices and tools for an array of health care settings and populations. The webinar will feature health care innovator Bernard Roberson, administrative director, Division of Patient- and Family-Centered Care at Georgia Regents Medical Center in Augusta. Roberson will discuss how the hospital convened and engaged a patient and family advisory team in the quality improvement process and implemented cost changes that helped reduce medical errors and staff turnover and decrease the length of hospital stays for adults with chronic conditions. The moderator for the webinar will be Beverley H. Johnson, president and CEO of the Institute for Patient- and Family-Centered Care in Bethesda, Maryland.
Registration is open.
Registration is open.
Patient- and Family-Centered Care for Adults with Chronic Conditions
Web Event Date: Tuesday, May 20, 2014 2:30 p.m. – 3:30 p.m. ET
What does it mean to practice patient- and family-centered care? How does patient- and family-centered care improve the quality of health care services received by patients?
Join the AHRQ Health Care Innovations Exchange for an in-depth dialogue about how the principles of patient- and family-centered care have been put into practice. This Web event is the first in a series designed to describe patient- and family-centered care, share novel experiences, and explore lessons learned. Health care innovator Bernard Roberson will discuss how the Georgia Regents Medical Center convened and engaged a patient and family advisory team in the quality improvement process and implemented low-cost changes that helped reduce medical errors, reduce staff turnover, and decrease hospital length of stay for adults with chronic conditions.
Join the AHRQ Health Care Innovations Exchange for an in-depth dialogue about how the principles of patient- and family-centered care have been put into practice. This Web event is the first in a series designed to describe patient- and family-centered care, share novel experiences, and explore lessons learned. Health care innovator Bernard Roberson will discuss how the Georgia Regents Medical Center convened and engaged a patient and family advisory team in the quality improvement process and implemented low-cost changes that helped reduce medical errors, reduce staff turnover, and decrease hospital length of stay for adults with chronic conditions.
Host:
Judi Consalvo, Program Analyst, Center for Outcomes and Evidence, Agency for Healthcare Research and Quality
Moderator:
Beverley H. Johnson, President and Chief Executive Officer, Institute for Patient- and Family-Centered Care
Ms. Johnson has provided technical assistance and consultation for advancing the practice of patient- and family-centered care to over 250 hospitals, health systems, federal, state, and provincial agencies, military treatment facilities, and community organizations. She assists hospitals and ambulatory programs with changing organizational culture, and facilitates visioning retreats and the integration of patient- and family-centered care concepts in policies, programs, and practices, as well as in facility design and the education of health care professionals. Ms. Johnson, who is invited to speak worldwide, has co-authored numerous books and publications on patient- and family-centered practice in pediatrics, newborn intensive care, maternity care, emergency care, geriatrics, and other aspects of adult health care. She has served as executive producer for award winning documentary films and videos and is the recipient of numerous awards.
Presenter:
Bernard Roberson, MSM, BA, HSC, Administrative Director, Division of Patient- and Family-Centered Care, Georgia Regents Medical Center
Mr. Roberson, Administrative Director for the Division of Patient- and Family-Centered Care, joined Georgia Regents Medical Center in 2000. Previously, he served as the Director of Community Development at the United Way of Aiken County, South Carolina. Mr. Roberson earned a BA in Psychology at Augusta College and an MS in Management/Hospital Administration at Troy State University. He holds a Human Services Certificate from the University of Georgia’s Fanning Leadership Center and a Certificate in Public Housing Management from the National Association of Housing and Redevelopment Organization. He completed the AHRQ’s TeamSTEPPS Master Trainer Preparation Course and the United Way of America’s Train-the-Trainer Course for Outcomes Measurement.
Related Innovation Profile:
Patient Advisers Participate in Hospital Councils, Committees, Staff Training, and Other Activities, Contributing to Improved Patient Satisfaction and Better Organizational Performance
Judi Consalvo, Program Analyst, Center for Outcomes and Evidence, Agency for Healthcare Research and QualityModerator:
Beverley H. Johnson, President and Chief Executive Officer, Institute for Patient- and Family-Centered CareMs. Johnson has provided technical assistance and consultation for advancing the practice of patient- and family-centered care to over 250 hospitals, health systems, federal, state, and provincial agencies, military treatment facilities, and community organizations. She assists hospitals and ambulatory programs with changing organizational culture, and facilitates visioning retreats and the integration of patient- and family-centered care concepts in policies, programs, and practices, as well as in facility design and the education of health care professionals. Ms. Johnson, who is invited to speak worldwide, has co-authored numerous books and publications on patient- and family-centered practice in pediatrics, newborn intensive care, maternity care, emergency care, geriatrics, and other aspects of adult health care. She has served as executive producer for award winning documentary films and videos and is the recipient of numerous awards.
Presenter:
Bernard Roberson, MSM, BA, HSC, Administrative Director, Division of Patient- and Family-Centered Care, Georgia Regents Medical CenterMr. Roberson, Administrative Director for the Division of Patient- and Family-Centered Care, joined Georgia Regents Medical Center in 2000. Previously, he served as the Director of Community Development at the United Way of Aiken County, South Carolina. Mr. Roberson earned a BA in Psychology at Augusta College and an MS in Management/Hospital Administration at Troy State University. He holds a Human Services Certificate from the University of Georgia’s Fanning Leadership Center and a Certificate in Public Housing Management from the National Association of Housing and Redevelopment Organization. He completed the AHRQ’s TeamSTEPPS Master Trainer Preparation Course and the United Way of America’s Train-the-Trainer Course for Outcomes Measurement.
Related Innovation Profile:
Patient Advisers Participate in Hospital Councils, Committees, Staff Training, and Other Activities, Contributing to Improved Patient Satisfaction and Better Organizational Performance
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