A chilling minute-by-minute dissection of 2009 crash of Air France 447 contains many lessons re: human-IT interface.Vanity Fair. October 2014.
The human factor.
Langewiesche W. Vanity Fair. October 2014.
This magazine article provides a breakdown of the failures that contributed to an airplane crash, including how increasing automation in piloting airplanes can diminish human performance, the reluctance to speak up due to hierarchy, lack of preparedness in the face of malfunctioning technology, and poor decision-making. Many of these concerns have been raised in relation to health care safety.
Eye to eye: Donald Berwick.
"Eye to Eye with Katie Couric." CBS News Video. February 6, 2007.
Hospitals target risks of color wristbands.
Landro L. Wall Street Journal. April 4, 2007:D5.
Stopping deaths from incorrect drug doses.
Stewart A. "The Bryant Park Project." National Public Radio. March 18, 2008.
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Chasing Zero: Winning the War on Healthcare Harm.
Austin, TX: Texas Medical Institute for Technology and the Quaid Foundation; 2010.