Reducing interdisciplinary communication failures through secure text messaging: a quality improvement project. | AHRQ Patient Safety Network

Reducing interdisciplinary communication failures through secure text messaging: a quality improvement project. | AHRQ Patient Safety Network

• Study
 
• Published February 2018

Reducing interdisciplinary communication failures through secure text messaging: a quality improvement project.

Hansen JE, Lazow M, Hagedorn PA. Pediatr Qual Saf. 2018;3:e053.

Communication failures are a key contributor to preventable adverse events. This study describes how one hospital implemented secure text messaging, which replaced one-way paging, and improved closed-loop communication between providers and nurses.

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