Are second victims getting the help they need?

Headley M. Patient Saf Qual Healthc. May/June 2018.

Clinicians can experience emotional stress, guilt, and insecurity after making a mistake. Organizations are increasingly building programs to enable second victims to return to safe and confident practice. This magazine article highlights factors that contribute to success of second victim support programs, such as an established culture of safety, focus on emotional needs rather than skill assessment, and sustained leadership engagement in the program.

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