National averages of the quality of care measure scores of Medicare-certified hospices are now available on data.medicare.gov. National average data are available for two quality of care datasets – the Hospice Item Set (HIS) and the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Hospice Survey. The HIS information reflects provider performance on the seven National Quality Forum (NQF)-endorsed HIS measures from Quarter 3 of 2015 through Quarter 2 of 2016 (July 2015 through June 2016).
The CAHPS® Hospice Survey information contains the national average “top-box” scores of Medicare-certified hospices on the eight NQF-endorsed CAHPS® Hospice Survey measures. Top-box scores reflect the proportion of respondents who gave the most favorable response or responses for each measure. Scores are calculated from CAHPS® Hospice Survey responses that reflect care experiences of informal caregivers (i.e., family members or friends) of patients who died while receiving hospice care in Quarter 2 of 2015 through Quarter 1 of 2016 (April 2015 through March 2016).
To access the HIS and CAHPS® Hospice Survey files, visit: https://data.medicare.gov/.