The Many Meanings of ‘Quality’ in Healthcare: Interdisciplinary Perspectives

The Many Meanings of ‘Quality’ in Healthcare: Interdisciplinary Perspectives

Edited by: Dr Deborah Swinglehurst

Collection published: 23 April 2015
Last updated: 3 July 2015

1. Content Type:Research Article

   Clinical realism: a new literary genre and a potential tool for encouraging empathy in medical students

   Empathy has been re-discovered as a desirable quality in doctors. A number of approaches using the medical humanities have been advocated to teach empathy to medical students. This paper describes a new approa...

   Authors:Paula McDonald, Katy Ashton, Rachel Barratt, Simon Doyle, Dorrie Imeson, Amos Meir and Gregoire Risser

   Citation:BMC Medical Education 2015 15:112

   Published on: 3 July 2015

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2. Content Type:Editorial

   Confronting the quality paradox: towards new characterisations of ‘quality’ in contemporary healthcare

   This editorial introduces the special Biomed Central cross-journal collection The Many Meanings of ‘Quality’ in Healthcare: Interdisciplinary Perspectives,setting out the context for the development of the colle...

   Authors:Deborah Swinglehurst, Nathan Emmerich, Jo Maybin, Sophie Park and Sally Quilligan

   Citation:BMC Health Services Research 2015 15:240

   Published on: 19 June 2015

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3. Content Type:Research Article

   Hospital board oversight of quality and safety: a stakeholder analysis exploring the role of trust and intelligence

   Hospital boards, those executive members charged with developing appropriate organisational strategies and cultures, have an important role to play in safeguarding the care provided by their organisation. Howe...

   Authors:Ross Millar, Tim Freeman and Russell Mannion

   Citation:BMC Health Services Research 2015 15:196

   Published on: 16 June 2015

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4. Content Type:Debate

   Using clinical supervision to improve the quality and safety of patient care: a response to Berwick and Francis

   After widely publicised investigations into excess patient deaths at Mid Staffordshire hospital the UK government commissioned reports from Robert Francis QC and Professor Don Berwick. Among their recommendati...

   Authors:Jonathon Tomlinson

   Citation:BMC Medical Education 2015 15:103

   Published on: 11 June 2015

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5. Content Type:Research

   ‘Trust my doctor, trust my pancreas’: trust as an emergent quality of social practice

   Growing attention is being paid to the importance of trust, and its corollaries such as mistrust and distrust, in health service and the central place they have in assessments of quality of care. Although init...

   Authors:Simon Cohn

   Citation:Philosophy, Ethics, and Humanities in Medicine 2015 10:9

   Published on: 11 June 2015

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6. Content Type:Debate

   Reconsidering ‘ethics’ and ‘quality’ in healthcare research: the case for an iterative ethical paradigm

   UK-based research conducted within a healthcare setting generally requires approval from the National Research Ethics Service. Research ethics committees are required to assess a vast range of proposals, diffe...

   Authors:Fiona A Stevenson, William Gibson, Caroline Pelletier, Vasiliki Chrysikou and Sophie Park

   Citation:BMC Medical Ethics 2015 16:21

   Published on: 8 May 2015

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7. Content Type:Debate

   Caring for quality of care: symbolic violence and the bureaucracies of audit

   This article considers the moral notion of care in the context of Quality of Care discourses. Whilst care has clear normative implications for the delivery of health care it is less clear how Quality of Care, ...

   Authors:Nathan Emmerich, Deborah Swinglehurst, Jo Maybin, Sophie Park and Sally Quilligan

   Citation:BMC Medical Ethics 2015 16:23

   Published on: 8 May 2015

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8. Content Type:Debate

   The changing landscape of care: does ethics education have a new role to play in health practice?

   In the UK, higher education and health care providers share responsibility for educating the workforce. The challenges facing health practice also face health education and as educators we are implicated, by t...

   Authors:Julie Wintrup

   Citation:BMC Medical Ethics 2015 16:22

   Published on: 8 May 2015

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9. Content Type:Research Article

   Understanding staff perspectives of quality in practice in healthcare

   Extensive work has been focussed on developing and analysing different performance and quality measures in health services. However less has been published on how practitioners understand and assess performanc...

   Authors:Michelle Farr and Peter Cressey

   Citation:BMC Health Services Research 2015 15:123

   Published on: 23 April 2015

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10. Content Type:Debate

    Accounting for quality: on the relationship between accounting and quality improvement in healthcare

    Accounting-that is, standardized measurement, public reporting, performance evaluation and managerial control-is commonly seen to provide the core infrastructure for quality improvement in healthcare. Yet, acc...

    Authors:Dane Pflueger

    Citation:BMC Health Services Research 2015 15:178

    Published on: 23 April 2015

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11. Content Type:Research Article

    What is quality in assisted living technology? The ARCHIE framework for effective telehealth and telecare services

    We sought to define quality in telehealth and telecare with the aim of improving the proportion of patients who receive appropriate, acceptable and workable technologies and services to support them living wit...

    Authors:Trisha Greenhalgh, Rob Procter, Joe Wherton, Paul Sugarhood, Sue Hinder and Mark Rouncefield

    Citation:BMC Medicine 2015 13:91

    Published on: 23 April 2015

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12. Content Type:Research Article

    Multiple sclerosis outpatient future groups: improving the quality of participant interaction and ideation tools within service improvement activities

    Improving the patient experience is a key focus within the National Health Service. This has led us to consider how health services are experienced, from both staff and patient perspectives. Novel service impr...

    Authors:Alison Thomson, Carol Rivas and Gavin Giovannoni

    Citation:BMC Health Services Research 2015 15:105

    Published on: 23 April 2015

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13. Content Type:Research Article

    Caring for the patient, caring for the record: an ethnographic study of ‘back office’ work in upholding quality of care in general practice

    The quality of information recorded about patient care is considered key to improving the overall quality, safety and efficiency of patient care. Assigning codes to patients’ records is an important aspect of ...

    Authors:Deborah Swinglehurst and Trisha Greenhalgh

    Citation:BMC Health Services Research 2015 15:177

    Published on: 23 April 2015

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14. Content Type:Research Article

    Developing patient-centred care: an ethnographic study of patient perceptions and influence on quality improvement

    Understanding quality improvement from a patient perspective is important for delivering patient-centred care. Yet the ways patients define quality improvement remains unexplored with patients often excluded f...

    Authors:Alicia Renedo and Cicely Marston

    Citation:BMC Health Services Research 2015 15:122

    Published on: 23 April 2015

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15. Content Type:Commentary

    Making sense of technology adoption in healthcare: meso-level considerations

    It has been clear for some time that the development of telecare faces significant problems. Large scale studies and clinical trials seem to suggest that the cost and clinical effectiveness of telecare systems...

    Authors:Carl R May

    Citation:BMC Medicine 2015 13:92

    Published on: 23 April 2015

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16. Content Type:Review

    “Arm in arm with righteousness”

    Authors:Iona Heath

    Citation:Philosophy, Ethics, and Humanities in Medicine 2015 10:7

    Published on: 23 April 2015

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17. Content Type:Debate

    Unmasking quality: exploring meanings of health by doing art

    Quality in healthcare has many potential meanings and interpretations. The case has been made for conceptualisations of quality that place more emphasis on describing quality and less on measuring it through s...

    Authors:Moira Kelly, Carol Rivas, Jens Foell, Janet Llewellyn-Dunn, Diana England, Anna Cocciadiferro and Sally Hull

    Citation:BMC Family Practice 2015 16:28

    Published on: 27 February 2015

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