Hospice Provider Preview Reports Now Available

Hospice Provider Preview Reports Now Available

Hospice provider preview reports and Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey ® provider preview reports have been updated and are now available. These two separate reports are available in your Certification and Survey Provider Enhanced Reports (CASPER) non-validation reports folder. Hospice providers are encouraged to review their Hospice Item Set (HIS) quality measure results from Quarter 2, 2018 to Quarter 1, 2019 and their facility-level CAHPS® survey results from Quarter 2, 2017 to Quarter 1, 2019. 

Providers have 30-days to review their HIS and CAHPS® results (Decembe16, 2019 through January 15, 2020) prior to the February 2020 Hospice Compare site refresh, during which this data will be publicly displayed.  

Should a provider believe the denominator or other HIS quality metric to be inaccurate or if there are errors within the results from the CAHPS® Survey data, a provider may request CMS review. Providers must adhere to the process outlined on the Public Reporting: HIS Preview Reports and Requests for CMS Review of HIS Data webpage and the Public Reporting: CAHPS® Preview Reports and Requests for CMS Review of CAHPS® Data webpage.

For more information on how to access these reports, view the HIS Preview Report Access Instructions and the Hospice CAHPS® Provider Preview Reports Access Instructions.