12th CAHPS® & 2nd SOPS User Group Meeting

12th CAHPS® & 2nd SOPS User Group Meeting

A free conference sponsored by the Agency for Healthcare Research and Quality (AHRQ)

Registration is now open at https://www.cahps-sopsugm.org.

Join us in April to learn how health care organizations are using the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys and the AHRQ Surveys on Patient Safety Culture (SOPS) to assess and improve patient experience and patient safety.

When & Where
This meeting is scheduled for April 19-21, 2010, at the Hyatt Regency Baltimore on the Inner Harbor.
April 19: Preconference sessions designed for new survey users as well as more advanced users
April 20 - 21: Main conference

Why You’ll Want To Be There
Hear about the most recent developments in the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys and the AHRQ Surveys on Patient Safety Culture (SOPS).
Learn how health care organizations are using the results of both surveys to improve safety and quality for patients.
Discover new approaches to reporting CAHPS survey results to consumers.
Discuss findings from the implementation of CAHPS surveys with diverse populations.

For More Information
User Group Meeting: Visit https://www.cahps-sopsugm.org/
or e-mail cahps-sopsUGM@westat.com.
CAHPS Program: Visit https://www.cahps.ahrq.gov/.
SOPS Program: Visit http://www.ahrq.gov/qual/patientsafetyculture.