Advancing the Science of Patient Narrative Collection and Reporting
The Agency for Healthcare Research and Quality’s CAHPS researchers are leading the effort to develop and test a standardized protocol for collecting patient narratives that would be useful to both providers and consumers. Their goal has been to create a short set of questions that can be added to the CAHPS Clinician & Group Survey. The research team is also exploring various approaches to publishing patient narratives in a comparative quality report for consumers.
Read new summaries of this work:
- A Scientific Approach to Eliciting Patient Narratives – PDF
- Reporting Patient Narratives with Standardized Measures of Quality – PDF
Articles about this research have been published in the New England Journal of Medicine, Medical Care, Medical Care Research and Review, and Health Services Research.
Learn more about the CAHPS team’s research on consumer reporting at https://cahps.ahrq.gov/
Find more summaries of CAHPS projects at https://cahps.ahrq.gov/news-