Improving doctor–patient communication in a digital world.

Lakshmanan I. The Diane Rehm Show. February 9, 2016.

Digital technologies represent both promise and risks for communication in health care. This radio interview features Dr. Bob Wachter, Dr. Saul Weiner, Cindy Brach, and Dr. Kavita Patel who discuss various influences on effective physician–patient communication, including time pressures, patient portals, electronic documentation demands, and health literacy.