Two new training modules developed by AHRQ are available to help hospital executives and other health care professionals improve the informed consent process. The modules aim to support better communication with patients, who often do not understand the risks, benefits and alternatives of their treatments even after signing consent forms. The Joint Commission is offering free continuing education credits (continuing education and continuing medical education) for taking AHRQ’s Making Informed Consent an Informed Choice modules. Learn more about the modules and how organizations that do not participate in Joint Commission accreditation may obtain them from AHRQ, and access a guide to implementing the modules.
AHRQ's Making Informed Consent an Informed Choice: Training Modules for Health Care Leaders and Professionals
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Many individuals do not understand the benefits, harms, and risks of treatment, even after signing a consent form. This raises patient safety and liability concerns, and runs counter to person-centered care. AHRQ has developed two interactive training modules that teach clear, comprehensive, engaging communication strategies that hospitals and clinical teams can use to ensure that people understand the benefits, harms, and risks of their alternatives, including the option of not having any treatment. AHRQ has also developed an implementation guide to provide guidance for implementing the training modules using a quality improvement (QI) approach.
How to Access the Modules
The modules can be taken for free continuing education credit on The Joint Commission's learning management system for hospitals accredited by The Joint Commission. To learn more about taking the modules on The Joint Commission's learning management system, visit: The Joint Commission - Improving the Informed Consent Process in the Hospital Setting . To obtain the modules to run on your own learning management system, email your request to: email@example.com.
AHRQ's Making Informed Consent an Informed Choice: Training for Health Care Leaders addresses improvements that can be made on the hospital level. Health care leaders who take the 1.5 hour module will learn:
- The principles of informed consent
- How to craft a clear and comprehensive informed consent policy
- What to consider when establishing libraries of easy-to-understand informed consent forms and high quality decision aids
- How to remove communication barriers
- The importance of establishing efficient workflows
AHRQ's Making Informed Consent an Informed Choice: Training for Health Care Professionals teaches a total of 10 strategies for communicating clearly, presenting choices, and helping individuals make an informed choice. Health care professionals who take the 1.5 hour module will learn:
- Clear communication strategies, including using health literacy universal precautions and removing language barriers.
- Strategies for presenting choices comprehensively, engaging patients and families, and explaining benefits, harms, and risks of all options.
The module must be run on a learning management system. AHRQ has created several documents that will let you view the module's content. These files are not the interactive training and do not include the pre- and post-quiz that must be taken to obtain continuing education credit.
Download screenshots of the leaders module: Training for Health Care Leaders [PDF File, 11 MB].
Download screenshots of the health care professional module: Training for Health Care Professionals [PDF File, 7.0 MB].
To obtain a PowerPoint slide deck of either module, consisting of screen shots of the module and the audio script in the Notes section of each slide, email your request to: firstname.lastname@example.org
Implementation Guide for AHRQ's Making Informed Consent an Informed Choice Training Modules is a companion to the training modules. It provides guidance for implementing the training modules using a quality improvement approach. This guide offers ideas and suggestions for overcoming challenges to getting staff to take the modules and for putting the recommended improvement strategies into practice smoothly. The guidance is based on the implementation experiences of four hospitals that participated in a pilot test of the training modules, and on the experiences of other hospitals implementing quality improvements.
Page last reviewed January 2017
Page originally created December 2016
Page originally created December 2016