New Impact Case Study: St. Jude Children’s Uses AHRQ Hospital Survey to Promote Patient Safety

New Impact Case Study: St. Jude Children’s Uses AHRQ Hospital Survey to Promote Patient Safety

St. Jude Children's Research Hospital Uses AHRQ Survey 

to Promote Patient Safety

A recent AHRQ Impact Case Study highlights St. Jude Children's Research Hospital’s 

use of the Surveys on Patient Safety Culture^TM (SOPS) Hospital Survey to obtain staff 

feedback on ways to improve medical care and safety. Based on survey feedback, 

St. Jude launched a hospital-wide initiative in 2017 to improve patient handoffs and 

introduce the use of I-PASS, an evidence-based bundle of interventions that improves 

and standardizes handoffs of patient care during shift changes. Each year, more 

St. Jude staff are participating in the survey and providing feedback, helping to direct 

patient safety improvement opportunities.

Learn more about this Impact Case Study on the AHRQ 

Web site at https://www.ahrq.gov/policymakers/case-studies/201709.html.

For any questions on the AHRQ Surveys on Patient Safety Culture, 

email SafetyCultureSurveys@westat.com or call 1-888-324-9749.