AHRQ Updates TeamSTEPPS® With New App and Focus on Online Training

AHRQ is modernizing Team STEPPS®, its 10-year-old flagship teamwork and communications program, by focusing on online training, with continuing education credits and a mobile app available at no charge. While AHRQ will no longer offer in-person training, the agency offers ready-to-use curricula, including the base curriculum and specialty modules for office-based care providers, long-term care settings and rapid response teams. In addition, private-sector organizations draw from these publicly available resources for in-person training they offer to the field. This interest underscores the important contribution AHRQ and TeamSTEPPS are making to safe, high-quality care and enables AHRQ to shift attention to identifying additional ways to support better teamwork in health care. TeamSTEPPS case studiesprovide examples of how health systems and offices have benefitted from TeamSTEPPS to improve wait times, reduce provider burdens and improve communication among health care professional teams and patients. An AHRQ Views blog post describes how AHRQ continues to invest in research, development and evaluation to further define what works best to improve patient safety and outcomes.