Using a modified A3 lean framework to identify ways to increase students' reporting of mistreatment behaviors. | AHRQ Patient Safety Network

Using a modified A3 lean framework to identify ways to increase students' reporting of mistreatment behaviors. | AHRQ Patient Safety Network

• Commentary
 
• Published October 2017

Using a modified A3 lean framework to identify ways to increase students' reporting of mistreatment behaviors.

Ross PT, Abdoler E, Flygt L, Mangrulkar RS, Santen SA. Acad Med. 2018;93:606-611.

This project report describes how an academic health system utilized a modified Leanframework to uncover weaknesses in reporting processes for student mistreatment. The authors found that reporting was hindered by lack of student awareness regarding reporting mechanisms and perceptions that no action would result from reporting mistreatment. The authors outline recommendations to address these challenges.

PubMed citationAvailable at

Related Resources

JOURNAL ARTICLE › STUDY

Same behavior, different provider: American medical students' attitudes toward reporting risky behaviors committed by doctors, nurses, and classmates.

Aggarwal S, Kheriaty A. AJOB Empir Bioeth. 2018;9:12-18.

JOURNAL ARTICLE › STUDY

Higher quality of care and patient safety associated with better NICU work environments.

Lake ET, Hallowell SG, Kutney-Lee A, et al. J Nurs Care Qual. 2016;31:24-32.

JOURNAL ARTICLE › COMMENTARY

Speaking up: an ethical action exercise.

Dwyer J, Faber-Langendoen K. Acad Med. 2018;93:602-605.

JOURNAL ARTICLE › REVIEW

The hidden curricula of medical education: a scoping review.

Lawrence C, Mhlaba T, Stewart KA, Moletsane R, Gaede B, Moshabela M. Acad Med. 2018;93:648–656.

JOURNAL ARTICLE › COMMENTARY

The emotional fallout from the culture of blame and shame.

Ferguson CC. JAMA Peds. 2017;171:1141.

View More