Now Available: 2015 CAHPS® Health Plan Survey Chartbook

The 2015 CAHPS® Health Plan Survey Chartbook is now available. The Chartbook presents health plan survey results from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) in narrative summaries and bar charts, which can be downloaded for free. The 2015 CAHPS Health Plan Survey Database includes more than 320,000 patient experience survey responses submitted for Adult and Child Medicaid, Medicare, and Children’s Health Insurance Program (CHIP) populations. Results are based on the voluntary submission of survey data to the CAHPS Database. Of the four CAHPS composites, the “How Well Doctors Communicate” composite was the highest scoring across Medicaid, Medicare and CHIP populations, and the Rating of Personal Doctor was the highest scoring rating. Users can view the results via an online reporting system or by requesting research data files. For more information, email CAHPSDatabase@westat.com or call 1-888-808-7108.