Laboratory medicine handoff gaps experienced by primary care practices: a report from the Shared Networks of Collaborative Ambulatory Practices and Partners (SNOCAP).
West DR, James KA, Fernald DH, Zelie C, Smith ML, Raab SS. J Am Board Fam Med. 2014;27:796-803.
This survey-based study of primary care providers revealed a lack of standardization for the tracking,receiving, and reporting of laboratory results. Even practices with integrated electronic medical records reported the need for a back-up tracking system to ensure important test results are not lost.
Impact of an automated email notification system for results of tests pending at discharge: a cluster-randomized controlled trial.
Dalal AK, Roy CL, Poon EG, et al. J Am Med Inform Assoc. 2014;21:473-480
No News May Not Be Good News
Carlton R. Moore, MD, MS AHRQ WEBMM [serial online]. August 2012
Direct reporting of laboratory test results to patients by mail to enhance patient safety.
Sung S, Forman-Hoffman V, Wilson MC, Cram P. J Gen Intern Med. 2006;21:1075-78.
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Frequency of failure to inform patients of clinically significant outpatient test results.
Casalino LP, Dunham D, Chin MH, et al. Arch Intern Med. 2009;169:1123-1129.