STATISTICAL BRIEF #483: Experiences with Health Care Providers during Non-Emergency Care among Adults with Multiple Chronic Conditions, U.S. Civilian Noninstitutionalized Population, 2012

STATISTICAL BRIEF #483: Experiences with Health Care Providers during Non-Emergency Care among Adults with Multiple Chronic Conditions, U.S. Civilian Noninstitutionalized Population, 2012

AHRQ Stats: Patient-Provider Communication

Among adults with multiple chronic conditions, nearly two-thirds reported that their providers always listened carefully and showed respect for what they had to say during health care visits in 2012. Among those uninsured, however, slightly less than half reported that their providers always explained things to them in a way that was easy to understand. (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #483, Experiences with Health Care Providers during Non-Emergency Care among Adults with Multiple Chronic Conditions, U.S. Civilian Noninstitutionalized Population, 2012.) 

STATISTICAL BRIEF #483: Experiences with Health Care Providers during Non-Emergency Care among Adults with Multiple Chronic Conditions, U.S. Civilian Noninstitutionalized Population, 2012

November 2015

Anita Soni, PhD, MBA

Highlights

• Almost two-thirds of adults with multiple chronic conditions reported that their providers always listened carefully to them during their non-emergency appointments. A similar proportion also felt their providers always showed respect for what they had to say.
• Slightly less than half of uninsured adults with multiple chronic conditions reported that their providers always explained things to them in a way that it was easy to understand.
• Adults with multiple chronic conditions who were poor were less likely to report that their providers always showed respect for what they had to say than adults with MCCs in all other income groups.