New Guidance on How to Update Demographic Data
The demographic data displayed on the Provider Preview Reports and on Hospice Compare is generated from information stored in the Automated Survey Processing Environment (ASPEN) system.
If inaccurate demographic data is included on the Preview Report or on Hospice Compare, Hospices need to contact their Medicare Administrative Contractor (MAC) for assistance. When requesting updates to your demographic data, it is important to specify that you want your data within the ASPEN system updated, instead of referring to your data on the Hospice Compare site.
View the How to Update Demographic Data 12-21-17 PDF for further information.
Please note- updates to Hospice Provider demographic information do not happen in real time and can take up to 6-months to appear on Hospice Compare.
Hospice Compare Tip Sheets
CMS is working to make users experiences finding and comparing hospices more accurate in the following ways:
- We’re working to improve the data used to power the search over the next several months, and
- Since hospices report the data on the Compare website, we’re working with hospice agencies to ensure that the data they’re reporting to CMS is accurate and current.
View the tip sheets for users and providers when searching on Hospice Compare.
View the Hospice Quality Public Reporting: Background and Announcements webpage for more information.
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