SOPS Value and Efficiency Supplemental Items for the Medical Office Survey

The SOPS™ Value and Efficiency Supplemental Items for the Medical Office Survey are designed to be used in conjunction with the core Medical Office SOPS to help medical offices assess the extent to which their organizations place a priority on and adopt practices to promote efficiency, waste reduction, patient centeredness, and high-quality care at a reasonable cost. The supplemental items may be added to the Medical Office Survey to assess content in areas not included in the core questionnaire.

The Value and Efficiency Supplemental Items were developed and pilot tested for providers and staff in medical offices and ask for their opinions about the culture of value and efficiency in their organizations. More information on the SOPS™ Value and Efficiency Supplemental Items for the Hospital Survey is available.

SOPSTM Value and Efficiency Supplemental Items for the Medical Office Survey (Word, 78 KB; PDF, 288 KB)

Topics Covered by the Value and Efficiency Item Set

The Value and Efficiency Supplemental Items address the following topic areas:

Empowerment To Improve Efficiency.
Efficiency and Waste Reduction.
Patient Centeredness and Efficiency.
Owner, Managing Partner, Leadership Support for Improving Efficiency and Reducing Waste.
Experience With Activities To Improve Efficiency.

Pilot Study Results

The Medical Office Value and Efficiency Supplemental Items were administered to providers and staff in 96 medical offices in early 2014. Pilot study results are available for more than 1,400 medical office staff who completed the survey items.

Results From the 2014 Pilot Study of the AHRQ SOPS™ Value and Efficiency Supplemental Item Set for the Medical Office Survey (PDF, 717 KB)

Technical Assistance

SafetyCultureSurveys@westat.com, 1-888-324-9749.
DatabasesonSafetyCulture@westat.com, 1-888-324-9790.

Page last reviewed December 2017
Page originally created December 2017

Internet Citation: SOPS Value and Efficiency Supplemental Items for the Medical Office Survey . Content last reviewed December 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/sops/quality-patient-safety/patientsafetyculture/supplementalitems/MedicalOffice_VE.html