Should health care providers be forced to apologise after things go wrong?
McLennan S, Walker S, Rich LE. J Bioeth Inq. 2014;11:431-435.
This commentary raises questions about requiring clinicians to apologize to patients following an adverse event, such as the potential impact on clinicians' ability to make moral judgments. The authors advocate for promoting voluntary apologies through training, culture, and peer support.
The many faces of error disclosure: a common set of elements and a definition.
Fein SP, Hilborne LH, Spiritus EM, et al. J Gen Intern Med. 2007;22:755-761.
Adverse events in hospitals: the patient's point of view.
Massó Guijarro P, Aranaz Andrés JM, Mira JJ, Perdiguero E, Aibar C. Qual Saf Health Care. 2010;19:144-147.
Clinical evaluation of the ADE scorecards as a decision support tool for adverse drug event analysis and medication safety management.
Hackl WO, Ammenwerth E, Marcilly R, et al. Br J Clin Pharmacol. 2013;76(supp 1):78-90.
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Socio-technical issues and challenges in implementing safe patient handovers: insights from ethnographic case studies.
Balka E, Tolar M, Coates S, Whitehouse S. Int J Med Inform. 2013;82:e345-e357.