Time’s a wasting – Get started with Hospice CAHPS. February is the second month of the Hospice CAHPS Dry Run. If you are an eligible hospice, you must participate in at least one month of the Hospice CAHPS Dry Run (January, February, or March 2015), followed by ongoing monthly participation starting April 2015. To get started with Hospice CAHPS, you must contract with a CMS-approved vendor, authorize the vendor, and send them lists of patients for the sampled months. Successful participation in Hospice CAHPS can impact your Medicare Annual Payment Update for FY 2017. For more information, go to the Hospice CAHPS survey website www.hospicecahpssurvey.org, email technical assistance athospicecahpssurvey@hcqis.org or call toll free at 1-844-472-4621.
Current News
- Participation Exemption for Size Form Confirmation Notice
- Participation Exemption for Size Form Now Available
- CAHPS Hospice Survey Quality Assurance Guidelines V1.0 Technical Corrections and Clarifications Document has been Revised
- Chinese (Traditional and Simplified) CAHPS Hospice Survey Mail Materials and Consent to Share Responses Supplemental Question are Now Available
- 2015 Approved CAHPS Hospice Survey Instrument (mail and telephone) Now Available
- Consent to Share Responses Supplemental Question Posted
- CAHPS Hospice Survey XML File Specification V1.0 has been Updated
- Hospice-specific FAQs Page has been Updated
- Frequently Asked Questions (FAQs) have been Updated
- CAHPS Hospice Survey Vendor Authorization Form
- Access to the CAHPS Hospice Survey Data Warehouse
- 2015 CAHPS Hospice Survey Approved Vendor List is Now Available
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About the Survey
The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey was designed to measure and assess the experiences of patients who died while receiving hospice care, as well as the experiences of their informal primary caregivers. The Centers for Medicare & Medicaid Services (CMS) developed the CAHPS Hospice Survey with input from many stakeholders, including other government agencies, industry stakeholders, consumer groups, and other key individuals and organizations involved in hospice care.
Since the CAHPS Hospice Survey focuses on experiences of care, implementation of the survey supports the following national priorities for improving care: involving patients and families in care and promoting effective communication and coordination.
The standardized 47 question CAHPS Hospice Survey instrument is composed of the following measures: Hospice Team Communication, Getting Timely Care, Treating Family Member with Respect, Providing Emotional Support, Support for Religious and Spiritual Beliefs, Getting Help for Symptoms, Information Continuity, Understanding the Side Effects of Pain Medication, and Getting Hospice Care Training.
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Hospice Experience of Care Survey: Development and Field Test Report
The Hospice Experience of Care Survey: Development and Field Test Report is now available. In this report, a brief summary of the work that was conducted to develop and field-test the new survey, referred to as the Hospice Experience Survey during the field test. This survey is being implemented nationally as the CAHPS Hospice Survey beginning in 2015.
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FY 2015 Hospice Final Rule
CMS issued a final rule to update the Medicare hospice wage index and Medicare hospice payment rates for Fiscal Year (FY) 2015 on August 4, 2014. For more information, please visit
https://www.federalregister.gov/articles/2014/08/22/2014-18506/medicare-program-fy-2015-hospice-wage-index-and-payment-rate-update-hospice-quality-reporting.
https://www.federalregister.gov/articles/2014/08/22/2014-18506/medicare-program-fy-2015-hospice-wage-index-and-payment-rate-update-hospice-quality-reporting.
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To Provide Comments or Ask Questions
For technical assistance, contact the CAHPS Hospice Survey Project Team: hospicecahpssurvey@HCQIS.org or 1-844-472-4621.
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Internet Citation
Please use the following citation when referencing materials on this website, www.hospicecahpssurvey.org
Centers for Medicare & Medicaid Services, Baltimore, MD. Month, Date, Year the page was accessed.
Centers for Medicare & Medicaid Services, Baltimore, MD. Month, Date, Year the page was accessed.
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Helpful Link
For information about the availability of auxiliary aids and services, please visit: http://www.medicare.gov/about-us/nondiscrimination/nondiscrimination-notice.html.
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