AHRQ Patient Safety Network ► Examining the Relationship Between Health IT and Ambulatory Care Workflow Redesign.

AHRQ Patient Safety Network





Examining the Relationship Between Health IT and Ambulatory Care Workflow Redesign.

Zheng K, Ciemins EL, Lanham HJ, Lindberg C. Rockville, MD: Agency for Healthcare Research and Quality; July 2015. AHRQ Publication No. 15-0058-EF.

Ineffective implementation of health information technology (IT) can result in workarounds and otherworkflow changes that disrupt care delivery. This report examines how health IT implementation can affect clinician and staff workload in the ambulatory care environment, including increase interruptions and multitasking, and recommends workload considerations to enable staff to adapt to changes in practice.

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