Hospitals slow to adopt patient apology policies.
Why empathy may be the best risk management strategy.
Hertz BT. Med Econ. February 4, 2015.
Medical malpractice: why is it so hard for doctors to apologize?
Sanghavi D. Boston Globe Magazine. January 27, 2013.
On higher ground: ethical reasoning and its relationship with error disclosure.
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Medical errors are hard for doctors to admit, but it's wise to apologize to patients.
Jain M. Washington Post. May 27, 2013.
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