sábado, 12 de septiembre de 2015

AHRQ Patient Safety Network ► Learning Not Blaming.

AHRQ Patient Safety Network

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Learning Not Blaming.

Department of Health. London, England: Crown Publishing; July 2015. ISBN: 9781474123716.

The National Health Service (NHS) has a history of sharing analyses of problems in its system. This publication contains the government response to three reports on system failures at the NHS: the Freedom to Speak Up review, the Investigating Clinical Incidents in the NHS report, and the Morecambe Bay Investigation. Common recommendations in the three reports included the need to support open discussionsabout what went wrong, learning from error, and a culture of safety.

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