Routine failures in the process for blood testing and the communication of results to patients in primary care in the UK: a qualitative exploration of patient and provider perspectives.
Litchfield I, Bentham L, Hill A, McManus RJ, Lilford R, Greenfield S. BMJ Qual Saf. 2015 Aug 6; [Epub ahead of print].
This telephone survey of outpatient practice managers in the United Kingdom found that most practices expected patients to inquire about their test results, in line with prior research. The vast majority of respondents did not have systems in place to ensure that laboratory results were received and acted upon. This underscores the persistence of test results management as a safety vulnerability despite extensive research.
Patient perspectives on test result communication in primary care: a qualitative study.
Litchfield IJ, Bentham LM, Lilford RJ, McManus RJ, Greenfield SM. Br J Gen Pract. 2015;65:e133-e140.
Blame the patient, blame the doctor or blame the system? A meta-synthesis of qualitative studies of patient safety in primary care.
Daker-White G, Hays R, McSharry J, et al. PLoS One. 2015;10:e0128329.
Test result communication in primary care: a survey of current practice.
Litchfield I, Bentham L, Lilford R, McManus RJ, Hill A, Greenfield S. BMJ Qual Saf. 2015 Aug 4; [Epub ahead of print].
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Frequency of failure to inform patients of clinically significant outpatient test results.
Casalino LP, Dunham D, Chin MH, et al. Arch Intern Med. 2009;169:1123-1129.