"Mr Smith's been our problem child today...": anticipatory management communication (AMC) in VA end-of-shift medicine and nursing handoffs. || AHRQ Patient Safety Network

AHRQ Patient Safety Network

Anticipatory management communication is an important part of physician and nursing handoffs; its content differs by group.
BMJ Qual Saf. 2015 Jul 28; [Epub ahead of print].



"Mr Smith's been our problem child today...": anticipatory management communication (AMC) in VA end-of-shift medicine and nursing handoffs.

Bergman AA, Flanagan ME, Ebright PR, O'Brien CM, Frankel RM. BMJ Qual Saf. 2015 Jul 28; [Epub ahead of print].

This qualitative analysis found that anticipatory management conversation occurred in most physician-to-physician and nurse-to-nurse verbal handoffs. The authors suggest that structured handoffs should be supplemented with additional verbal communication regarding relevant contextual information.

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