In support of the medical apology: the nonlegal arguments. | AHRQ Patient Safety Network

In support of the medical apology: the nonlegal arguments. | AHRQ Patient Safety Network

• Commentary
 
• Published September 2016

In support of the medical apology: the nonlegal arguments.

Heaton HA, Campbell RL, Thompson KM, Sadosty AT. J Emerg Med. 2016 Sep 6; [Epub ahead of print].

Appropriate apology is valuable to both the clinicians and patients involved. This commentary highlights why apologies are important to patients and providers and outlines a framework focused on "recognition, responsibility, regret, and remedy" to explore behaviors associated with effective apology.

PubMed citationAvailable at

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