Toolkit to Engage High-Risk Patients In Safe Transitions Across Ambulatory Settings

Transitions of care among ambulatory sites are vulnerable to patient safety gaps. Patients who transition from one ambulatory care facility clinician to another are especially vulnerable to patient safety errors. This is due, in part, to a lack of effective communication and patient engagement in shared decisionmaking. This toolkit is designed to help staff actively engage patients and their care partners to prevent errors during transitions of care.

The Toolkit to Engage High-Risk Patients in Safe Transitions Across Ambulatory Settings (PDF, 1.36 MB) includes a:

Toolkit guide, called Guide for Safe Patient Transitions to New Appointments, with in-depth instructions on how to use the toolkit, which also includes useful resources (PDF, 1.48 MB).
Narrated PowerPoint slide deck for team training (PPT, 1.07 MB; Text Version).
Pre-Intervention Assessment, a step-by-step exercise in an Excel format for team members to identify safety gaps or areas for improvement (Excel, 211.23 KB).
Checklist to Prepare Patients for New Appointments, a set of best practices team members should follow with every patient (PDF, 253.24 KB).
Appointment Aide, a tool for patients to refer to and use at their current appointment, and take with them to their follow-up appointments (PDF, 1.29 MB).

Toolkit to Engage High-Risk Patients In Safe Transitions Across Ambulatory Settings - Cover

Page last reviewed December 2017
Page originally created December 2017

Internet Citation: Toolkit to Engage High-Risk Patients In Safe Transitions Across Ambulatory Settings. Content last reviewed December 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/hais/tools/ambulatory-care/safetransitions.html