Do crowdsourced hospital ratings coincide with Hospital Compare measures of clinical and nonclinical quality? | AHRQ Patient Safety Network

Do crowdsourced hospital ratings coincide with Hospital Compare measures of clinical and nonclinical quality? | AHRQ Patient Safety Network

• Study
 
• Published August 2018

Do crowdsourced hospital ratings coincide with Hospital Compare measures of clinical and nonclinical quality?

Perez V, Freedman S. Health Serv Res. 2018 Aug 6; [Epub ahead of print].

This study examined the correlation between crowdsourced ratings of hospitals (i.e., through consumer-oriented sites) and publicly reported quality metrics (the Center for Medicare and Medicaid Services Hospital Compare website). Investigators found good correlation between crowdsourced hospital ratings and Hospital Compare patient experience scores, but lower correlation between crowdsourced ratings and measures of hospital quality and safety.

PubMed citationAvailable at

Related Resources

BOOK/REPORT

Improving America's Hospitals: A Report on Quality and Safety.

Oakbrook Terrace, IL: The Joint Commission; March 2007.

NEWSPAPER/MAGAZINE ARTICLE

Many well-known hospitals fail to score high in Medicare rankings.

Rau J. National Public Radio. July 27, 2016.

NEWSPAPER/MAGAZINE ARTICLE

Rating hospitals by the stars: the feds' latest plan to measure quality is the most controversial.

Rau J. Washington Post. May 17, 2016.

AUDIOVISUAL

California hospitals make hundreds of errors every year, public is unaware.

Stock S, Putnam J, Carroll J, Pham S. NBC Bay Area. November 19, 2014.

NEWSPAPER/MAGAZINE ARTICLE

Thousands of doctors practicing despite errors, misconduct.

Eisler P, Hansen B. USA Today. August 20, 2013.

View More