Implementing safety hotlines: Stamford Health's experience and future opportunities. | AHRQ Patient Safety Network

Implementing safety hotlines: Stamford Health's experience and future opportunities. | AHRQ Patient Safety Network

• Commentary
   
• Published September 2018

Implementing safety hotlines: Stamford Health's experience and future opportunities.

Cardiello R, Johnston S, Kiely S. J Healthc Risk Manag. 2018 Sep 5; [Epub ahead of print].

Patient safety hotlines are an established method for clinicians and patients to report safety concerns. This commentary describes how one organization implemented a hotline for patients to report concerns. The authors discuss their experiences in working with vendors and analysis of the program results to inform future work.

PubMed citationAvailable at

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