Team from Johns Hopkins describes the development and pilot testing of a highly reliable survey to measure disruptive behavior by clinicians.Am J Med Qual. 2014 Jul 28; [Epub ahead of print].
Development and validation of the Johns Hopkins Disruptive Clinician Behavior Survey.
Dang D, Nyberg D, Walrath JM, Kim MT. Am J Med Qual. 2014 Jul 28; [Epub ahead of print].
Health care has a history of tolerating intimidating and disruptive behavior by clinicians. However, with increased recognition of the importance of safety culture in preventing errors, organizations are taking steps to identify staff who regularly engage in demeaning or threatening behaviors. This study describes the development and pilot testing of the Johns Hopkins Disruptive Clinician Behavior Survey, which demonstrated high reliability in measuring disruptive behavior. A past AHRQ WebM&M perspective discusses how to identify and manage unprofessional behaviors.
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