Expressing concern and writing it down: an experimental study investigating transfer of information at nursing handover.
Lee H, Cumin D, Devcich DA, Boyd M. J Adv Nurs. 2015;71:160-168.
This educational experiment randomized nurses to view varying versions of handoff videos. In the recorded handovers, information was transferred either as a simple statement, as spoken information that conveyed concern, as a simple statement with a written summary, or verbally with expressions of concern and a written summary. Researchers found that these factors (expressing concern or referring to a written summary) did not affect information retention, suggesting that other approaches, including standardized communication, may be more useful to improve handoffs.
Bedside handover: quality improvement strategy to "transform care at the bedside."
Chaboyer W, McMurray A, Johnson J, et al. J Nurs Care Qual. 2009; 24:136-142.
Review: bringing patient safety to the forefront through structured computerisation during clinical handover.
Matic J, Davidson PM, Salamonson Y. J Clin Nurs. 2011;20:184-189.
Nurses discuss bedside handover and using written handover sheets.
Johnson M, Cowin LS. J Nurs Manag. 2013;21:121-129.
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Using a computerized sign-out system to improve physician–nurse communication.
Sidlow R, Katz-Sidlow RJ. Jt Comm J Qual Patient Saf. 2006;32:32-36.