AHRQ Patient Safety Network ► Mental models: a basic concept for human factors design in infection prevention.

AHRQ Patient Safety Network



Mental models: a basic concept for human factors design in infection prevention.

Sax H, Clack L. J Hosp Infect. 2015 Jan 7; [Epub ahead of print].

Mental models are psychological representations of situations which affect an individual's expectations and courses of action taken. Illustrating how mental models can hinder efforts to improve hand hygiene in health care, this commentary recommends designing around human factors to augment infection control.

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