AHRQ Patient Safety Network ► Raising Concerns: Speaking Up About Patient Safety.

AHRQ Patient Safety Network



Raising Concerns: Speaking Up About Patient Safety.

Health Education England. London, England: National Health Service; February 2015.

Staff willingness to speak up when they are concerned about unsafe behaviors and conditions is a hallmark of a safety culture. This video uses vignettes to demonstrate challenges to speaking up in health care, how open communication can prevent errors, strategies to raise concerns on the frontline, and the value ofchecklist use in supporting conversation.

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Related Resources

MEETING/CONFERENCE PROCEEDINGS

Patient Safety 2006.

National Patient Safety Agency. February 1-2, 2006; International Convention Centre, Birmingham, UK.

SPECIAL OR THEME ISSUE

Interprofessional Approaches to Patient Safety.

J Interprof Care. 2006;20:455-571.

BOOK/REPORT

Patient Safety, 2nd edition.

Vincent C. West Sussex, UK: Wiley-Blackwell; 2010. ISBN: 9781405192217.

REVIEW

Coping with medical error: a systematic review of papers to assess the effects of involvement in medical errors on healthcare professionals' psychological well-being.

Sirriyeh R, Lawton R, Gardner P, Armitage G. Qual Saf Health Care. 2010;19:e43.

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