CAHPS Webinar Will Highlight Lessons from Top-Performing Medicaid and CHIP Health Plans – Register Now
Registration is now open for an Agency for Healthcare Research and Quality (AHRQ) webinar to be held March 17 from 1 to 2 p.m. ET. The Webinar will provide a forum to share success stories from Medicaid and Children's Health Insurance Program (CHIP) plans that have scored above the 80th percentile across all core measures on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey. Representatives from two top-performing health plans will share how they achieved high patient experience scores in the areas of access to care, communication with doctors, member information and customer service, and overall health plan ratings. AHRQ’s CAHPS Database receives data voluntarily submitted by users who have administered either the CAHPS Health Plan Survey or the CAHPS Clinician & Group Survey.
Go to: https://www.cahps.ahrq.gov/