‘Security Fatigue’ Can Cause Computer Users to Feel Hopeless and Act Recklessly, New Study Suggests
After updating your password for the umpteenth time, have you resorted to using one you know you’ll remember because you’ve used it before? Have you ever given up on an online purchase because you just didn’t feel like creating a new account?
If you have done any of those things, it might be the result of “security fatigue.” It exposes online users to risk and costs businesses money in lost customers.
A new study from the National Institute of Standards and Technology (NIST) found that a majority of the typical computer users they interviewed experienced security fatigue that often leads users to risky computing behavior at work and in their personal lives.
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