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A culture of civility: positively impacting practice and patient safety. | AHRQ Patient Safety Network

A culture of civility: positively impacting practice and patient safety. | AHRQ Patient Safety Network

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  • Commentary
  •  
  • Published February 2018

A culture of civility: positively impacting practice and patient safety.





    Disruptive behavior in health care can diminish patient safety. This commentary reviews individual and organizational tactics to address incivility in nursing. The author discusses TeamSTEPPS and other communication interventions as strategies for improvement.








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