AHRQ Innovations Exchange | Emergency Department–Based Case Managers Throughout County Electronically Schedule Clinic Appointments for Underserved Patients, Allowing Many to Establish a Medical Home

AHRQ Innovations Exchange | Emergency Department–Based Case Managers Throughout County Electronically Schedule Clinic Appointments for Underserved Patients, Allowing Many to Establish a Medical Home

AHRQ’s Health Care Innovations Exchange Focuses on Enhancing Primary Care Access after ED Visits

The latest issue of AHRQ’s Health Care Innovations Exchange features profiles of programs in Wisconsin and Mississippi that enhanced access to primary care for low-income and uninsured patients while working to prevent avoidable emergency department (ED) visits. For example, the Milwaukee Health Care Partnership, focused on providing regular primary care and preventing avoidable ED visits for Medicaid and uninsured patients. Case managers provided education on appropriate ED use to patients in the target population and described the importance of having a primary care medical home. The managers also used an electronic scheduling system to make appointments at participating federally qualified health centers. The program enhanced access to primary care and resulted in significantly higher use of a medical home among patients. Read more innovation profiles related to reducing ED visits on the AHRQ's Health Care Innovations Exchange Web site, which contains more than 700 searchable innovations and 1,500 QualityTools

AHRQ Innovations Exchange | Innovations & QualityTools

AHRQ Innovations Exchange