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Change management has been promoted as a strategy to implement improvements in clinical settings. This commentary discusses the complexity around introducing change in health care and suggests that change management, systems thinking, and employee engagement are elements of successful quality improvement initiatives.
Emotion and coping in the aftermath of medical error: a cross-country exploration.
Harrison R, Lawton R, Perlo J, et al. J Patient Saf. 2015;11:28-35.
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West CP. AHRQ WebM&M [serial online]. January 2008.
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National Comparative Audit of Blood Transfusion.
National Blood Service Hospitals.