Nursing handovers as resilient points of care: linking handover strategies to treatment errors in the patient care in the following shift.
Drach-Zahavy A, Hadid N. J Adv Nurs. 2015;71:1135-1145.
This prospective study examined 200 hospital nurse handovers. Documentation was missing in nearly half of patients' files, and dosage discrepancies were identified in 23% of cases. Use of strategies that emphasized the input and interaction of the incoming team—such as face-to-face verbal updates with questions—were associated with fewer treatment errors.
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