The Second Victim Experience: Train-the-Trainer Workshop.
University of Missouri Health System and the Center for Patient Safety. September 24, 2015; Mid-America Transplant Services, St. Louis, MO.
Being involved in an adverse event can cause profound emotional and psychological distress for clinicians. This workshop will explore experiences from a health system that developed a second victim support program and discuss important elements of organizational and peer interventions to help these clinicians heal.
Restoring trust in VA health care.
Kizer KW, Jha AK. N Engl J Med. 2014;371:295-297.
Associations between perceived crisis mode work climate and poor information exchange within hospitals.
Patterson ME, Bogart MS, Starr KR. J Hosp Med. 2015;10:152-159.
Care of the clinician after an adverse event.
Pratt SD, Jachna BR. Int J Obstet Anesth. 2015;24:54-63.
TEXAS MEETING/CONFERENCEView all related resources...
The Patient Experience: Improving Health Care Quality Through Patient-Centered Care.
The STEEEP Academy. June 18–19, 2015. 8:00 AM–1:00 PM (Central); Heart Hospital Baylor Plano, Plano, TX.