Registration is open for a March 15 webcast from noon to 1 p.m. ET that will feature innovative strategies that two health systems are using to significantly improve scores on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey. Speakers from a large academic medical center and a community health center will highlight improvement strategies, barriers addressed, results achieved and lessons learned. The webcast also will introduce a newly revised version of the CAHPS Ambulatory Care Improvement Guide, a comprehensive and free resource for medical groups, health plans and other providers who seek to improve their scores on the CAHPS ambulatory care surveys. CAHPS surveys ask consumers about their experiences with health care. AHRQ’s CAHPS program supports the development and promotion of CAHPS surveys, instructional materials and comparative databases and provides technical assistance to users.Learn more.