Register for AHRQ CAHPS® Webcast: Strategies for Improving CAHPS Health Plan Survey Scores

Register for AHRQ CAHPS® Webcast: Strategies for Improving CAHPS Health Plan Survey Scores

Strategies for Improving CAHPS Health Plan Survey Scores Wednesday, April 13 Noon – 1 p.m. ET Register Now This free Webcast from the Agency for Healthcare Research and Quality (AHRQ) will feature innovative  strategies used by two Medicaid health plans to significantly improve their scores on the CAHPS Health  Plan Survey. Speakers from health plans in Ohio and Oregon will highlight the specific improvement  strategies they implemented, barriers they addressed, results they achieved, and key lessons they learned. The Webcast also will feature a newly revised version of the CAHPS Ambulatory Care Improvement Guide,  a comprehensive and free resource for medical groups, health plans, and other providers seeking to improve  their scores on the CAHPS ambulatory care surveys. Speakers include: Karen Posey, CareSource, Dayton, OH Graham Bouldin, Health Share of Oregon, Portland, OR Susan Edgman-Levitan, PA, Massachusetts General Hospital, Boston (Moderator) To review the CAHPS Ambulatory Care Improvement Guide, go to https://cahps.ahrq.gov/quality-improvement/improvement-guide/improvement-guide.html. If you have any questions or comments, please contact the CAHPS User Network at cahps1@westat.com or  1-800-492-9261.