Strategies for Improving CAHPS Health Plan Survey Scores
Wednesday, April 13
Noon – 1 p.m. ET
This free Webcast from the Agency for Healthcare Research and Quality (AHRQ) will feature innovative
strategies used by two Medicaid health plans to significantly improve their scores on the CAHPS Health
Plan Survey. Speakers from health plans in Ohio and Oregon will highlight the specific improvement
strategies they implemented, barriers they addressed, results they achieved, and key lessons they learned.
The Webcast also will feature a newly revised version of the CAHPS Ambulatory Care Improvement Guide,
a comprehensive and free resource for medical groups, health plans, and other providers seeking to improve
their scores on the CAHPS ambulatory care surveys.
If you have any questions or comments, please contact the CAHPS User Network at firstname.lastname@example.org or
Hace 9 horas