Register for Webcast: Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores

Register for Webcast: Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores

Strategies for Improving CAHPS® Clinician & Group (CG-CAHPS) Survey Scores

Tuesday, March 15

12 – 1 p.m. ET

Register Now

This free Webcast from the Agency for Healthcare Research and Quality (AHRQ) will feature innovative strategies used by two health systems to significantly improve their scores on the CAHPS Clinician & Group (CG-CAHPS) Survey. Speakers from a large academic medical center and a community health center will highlight the specific improvement strategies they implemented, barriers they addressed, results they achieved, and key lessons they learned.

The Webcast also will introduce a newly revised version of the CAHPS Ambulatory Care Improvement Guide, a comprehensive and free resource for medical groups, health plans, and other providers seeking to improve their scores on the CAHPS ambulatory care surveys.

Speakers include:

• Rick Evans, MA, NewYork-Presbyterian Hospital, New York, NY
• Debra Rosen, RN, MPH, Northeast Valley Health Corporation, San Fernando, CA
• Susan Edgman-Levitan, PA, Massachusetts General Hospital, Boston, MA (Moderator)

To review the CAHPS Ambulatory Care Improvement Guide, go to https://cahps.ahrq.gov/quality-improvement/improvement-guide/improvement-guide.html.

If you have any questions or comments, please contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.