martes, 8 de marzo de 2016

Register for Webcast: Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores

Register for Webcast: Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores



Consumer Assessment of Healthcare Providers and Systems (CAHPS) Logo
Strategies for Improving CAHPS® Clinician & Group (CG-CAHPS) Survey Scores
Tuesday, March 15
12 – 1 p.m. ET
This free Webcast from the Agency for Healthcare Research and Quality (AHRQ) will feature innovative strategies used by two health systems to significantly improve their scores on the CAHPS Clinician & Group (CG-CAHPS) Survey. Speakers from a large academic medical center and a community health center will highlight the specific improvement strategies they implemented, barriers they addressed, results they achieved, and key lessons they learned.
The Webcast also will introduce a newly revised version of the CAHPS Ambulatory Care Improvement Guide, a comprehensive and free resource for medical groups, health plans, and other providers seeking to improve their scores on the CAHPS ambulatory care surveys.
Speakers include:
  • Rick Evans, MA, NewYork-Presbyterian Hospital, New York, NY
  • Debra Rosen, RN, MPH, Northeast Valley Health Corporation, San Fernando, CA
  • Susan Edgman-Levitan, PA, Massachusetts General Hospital, Boston, MA (Moderator)
To review the CAHPS Ambulatory Care Improvement Guide, go to https://cahps.ahrq.gov/quality-improvement/improvement-guide/improvement-guide.html.
If you have any questions or comments, please contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.

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