AHRQ Innovations Exchange | Multidisciplinary Team Redesigns Care Processes and Systems, Leading to Significantly Improved Performance on Core Measures in Four Clinical Areas

Multidisciplinary Team Redesigns Care Processes and Systems, Leading to Significantly Improved Performance on Core Measures in Four Clinical Areas

Summary
Carolinas Medical Center-University implemented a series of initiatives to increase adherence to the care processes outlined in 24 measures developed by the Centers for Medicare & Medicaid Services (also known as "core measures") in four clinical areas—heart attack, heart failure, pneumonia, and surgical care. Program elements include a multidisciplinary team that identifies and corrects problems, standing orders and reminder systems, manual medication reconciliation, and participation in quality improvement efforts with other hospitals in the same system. The program significantly improved performance on the core measures in all four areas, to levels well above both State and national averages.

full-text:
AHRQ Innovations Exchange | Multidisciplinary Team Redesigns Care Processes and Systems, Leading to Significantly Improved Performance on Core Measures in Four Clinical Areas