Developing a primary care patient measure of safety (PC PMOS): a modified Delphi process and face validity testing.
Hernan AL, Giles SJ, O'Hara JK, Fuller J, Johnson JK, Dunbar JA. BMJ Qual Saf. 2015 Jul 3; [Epub ahead of print].
Patients may provide valuable insights into potential safety problems. This study describes the development and initial validation of a survey tool for capturing patient feedback about safety in the ambulatory setting. This tool expanded the previously developed patient measure of safety questionnaire to include four primary care–specific domains: continuity of care, external policy context, primary–secondary interface, and referrals. The survey was developed by an expert panel through a modified Delphi process and was well received by patients and staff during face validity testing. This tool aims to provide patient perspectives to primary care organizations to focus improvement efforts in these settings. A prior AHRQ WebM&M interviewdiscussed the emerging field of ambulatory patient safety.
Adverse drug events resulting from patient errors in older adults.
Field TS, Mazor KM, Briesacher B, Debellis KR, Gurwitz JH. J Am Geriatr Soc. 2007;55:271-276.
Frequency of failure to inform patients of clinically significant outpatient test results.
Casalino LP, Dunham D, Chin MH, et al. Arch Intern Med. 2009;169:1123-1129.
Problems after discharge and understanding of communication with their primary care physicians (PCPs) among hospitalized seniors: a mixed methods study.
Arora VM, Prochaska ML, Farnan JM, et al. J Hosp Med. 2010;5:385-391.
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