Near-misses are an opportunity to improve patient safety: adapting strategies of high reliability organizations to healthcare.
Van Spall H, Kassam A, Tollefson TT. Curr Opin Otolaryngol Head Neck Surg. 2015;23:292-296.
Near misses, also referred to as close calls, are an underutilized safety improvement resource due to lack of reporting and a clear definition. Using aviation as a high reliability model, this review outlines strategies to augment reporting and analysis of near misses in health care.
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